I have been looking everywhere, can't find it. Creating/ changing sub tabs I can do without a problem. But I cannot find where the main level tabs are defined. For example of I wanted to change the name of the 'Knowledgebase' tab to say 'Corndogs' or anything else? Where is setActiveTab=> defined?
Disregard, I found it
You may want to post your solution here in case someone else runs into the same thing.
Not a bad idea.
I found the path to my solution here: http://forum.osticket.com/d/discussion//top-menu-customization
Though I believe this is an older version, it's sill mostly applicable. Tab names are set in class.nav.php