osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Open Tickets only on office hours
it is possible to setting for user only can open ticket for particular time,
as sample on office hours (08:00 - 17:00).
if possible, can share how to do that,
or if time more than 17:00, so it not count overdue