example 2posted 10/3/17, 9 AM Ticket Updatedupdating ticket Updated by 10/3/17, 9 AM — First Script Clean? added Yes, Number of Resubmissions set to 0, Was a response received from user before ticket closing? added Yes, Site Letter added NA, Site Survey added NA, IRM(M400) added NA, Initial IDP added NA, As-Built IDP added NA, Script Files removed 630176 .zip, Project Files removed RL_To Build V1.6_08302017.xlsx, unset SLA