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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Bug - Auto fetch emails & created ticket


Since updating to RC6 from RC4 we have noticed an obvious bug: the imported ticket has the formating header from the email as part of the text.


I remember seen a posting some time ago on this forum where something similar was mentioned as a bug in the UTF-8 and non.latin chars.

But this headerinfo appears on all new tickets, including blank ones.

Hope someone can figure it out...


  • You should probably report this over on github to make sure that they devs see it.
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