osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Bug - Auto fetch emails & created ticket
Since updating to RC6 from RC4 we have noticed an obvious bug: the imported ticket has the formating header from the email as part of the text.
I remember seen a posting some time ago on this forum where something similar was mentioned as a bug in the UTF-8 and non.latin chars.
But this headerinfo appears on all new tickets, including blank ones.
Hope someone can figure it out...