osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Are internal note visible to custemer?
I'm using osTicket 1.10.1 and I do massive use of internal note which usally contain information I don't want to share with customer.
When custmer log into the web interface, using their email and ticket id, can he see my internal note for their ticket?