osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Incorrect Time Format - when using 24hrs schedule (Netherlands)
We are evaluating osTicket v1.10.1 on a Synology NAS for some weeks now and are pleasantly suprised by the product sofar.
Nonetheless we are struggling with the Date and Time format settings. Setting other than the standard settings show wrong and incorrect timestamps.
osTicket Version: v1.10.1 (9ae093d) — Up to date
Web Server Software:Apache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141
When setting it to default local settings: the system show tickets with correct timestamps but in 12hrs AM/PM format. When using any other different setting towards our own region, which is 24hrs format (Europe/Netherlands), it does show incorrect time format because still showing AM/MP signs, even when using Advanced format, and wrong creation date/timestamps,always saying it has been created 10 minutes past a whole hour.See picture attached
As you can understand correct timestamps are crucial for a ticket system. So maybe someone has a clue for this problem.