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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

New page error: No input file specified.

Hi, I have created a new site page in the "other" category.  My page has been assigned a URL and a link to it has automagically appeared on the homepage under the heading "Other resources", but navigating to the page gives the error "No input file specified.".

Any ideas?


  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Sorry, hopefully these screenshots show what I've done and what's happening:
    1089 x 722 - 51K
    1087 x 759 - 41K
    1083 x 365 - 41K
    438 x 235 - 6K
  • Could this be an .htaccess conflict?  I have this .htaccess file in /pages:

    <IfModule mod_rewrite.c>

    RewriteEngine On

    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (.*/pages)

    RewriteRule ^(.*)$ %1/index.php/$1 [L]


    and this .htaccess in the top level directory to force https:

    # Force https

    RewriteEngine On
    RewriteCond %{HTTPS} !=on
    RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
  • Yes it could be.
    Does your server answer http requests or only https?
  • My server does both.  I need that .htaccess to force https otherwise my osTicket directs to http unless the https is typed explicitly.

    However, I've tried renaming the top level .htaccess to see if this made a difference to the problem and it doesn't.  I have also replaced all the original osTicket files but I still get the same error when I try to view my new page...
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