It looks like you're new here. If you want to get involved, click one of these buttons!
When sending a test
under Admin panel > emails > diagnostics it reports as “sent
successfully” and indeed it does, but according to the mail server
logs it osticket is sending it it from email@example.com
which causes the below error
Nov 4 12:23:34 mx01
postfix/smtpd: NOQUEUE: reject: RCPT from
c-xx-xxx-xxx-1xxhsd1.xx.myispnet[xx.xxx.xxx.xxx]: 550 5.1.0
<firstname.lastname@example.org>: Sender address rejected: User
unknown in virtual mailbox table; from=<email@example.com>
to=<firstname.lastname@example.org> proto=ESMTP helo=<helpdesk.domain.com>
How can I get
osticket to send from the address SMTP is configured as?
I can’t seem to
pin point the cause, this is showing in the osticket logs.
Any help would be great.
note: domain.com = my actual domain.