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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Pre-fill the Issue Summary field with static text.

I am running 1.9.x and have too many mods to upgrade to the latest version.  I need to pre-fill the ticket issue summary field with static text when creating a new ticket.  Surely this has been done before. I am adept at editing php files but I cannot seem to find this textbox field on any of the form pages. 

Comments

  • I recall reading some threads here on the forums about this in the past.  I would recommend search.
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