osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Backup and restore of osTicket possible? (data-loss)
we have a setup with a "LAMP-server", on which is our osTicket running. (Linux, Apache, MySQL, PHP).
We use the backupsoftware "Veeam", to backup our VM (virtual machine) once a day.
Question: How can I restore my ticket-system (VM) in case of data-loss? (ticket deleted by mistake etc.)?
Do I have to backup my VM several times per day? Or is there a way to restore my MySQL-DB?
Thanks for help!