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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Adding new form during the insert

I am creating a form in the page dedicated to ticket's answers(example : scp/tickets.php?id=), but i can't understand where i am redirected after submitting the form.
I wanted to ask that because i want to get the variables via POST in the redirected page , so i could add them to the db.


  • edited November 2017
    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. 

    Forms can be added to:
    • Help Topics
    • Built-in Forms
    • After a ticket is open you can add a form to it (click More -> Manage Forms)
    • You can use Ticket Filters to add a form (at time of ticket open).
    • An user (view user and click More -> Manage Forms)
    • An Organizations (view Organization and click More -> Manage Forms)
    You cannot however add a form to a custom page.
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