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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

security mechanisms

What are the security mechanisms used by osticket? @ntozier



  • @hdsuport

    Could you further clarify what exactly you mean by "security mechanisms used by osticket"?

  • Hello @KevinTheJedi 

    which is used in terms of security in osticket, for example: SSL ou measures to protect against SQLinjection.

    Web site security mechanisms

  • edited November 2017

    SSL would be set up on your end so I'm not sure what you mean..?

    We have email and password authentication for both staff and users. The passwords, of course, are stored externally and encrypted. We have checks in place for file uploads to prevent xss injections. We have checks on incoming emails to prevent xss. We have a lot of things. We try to make osTicket as safe and secure as possible. If you're looking for something more specific please ask and we'll try to answer as best as we can.

  • This has already been useful ... It was the kind of mechanism I wanted to know.

  • @hdsuport No problem! If you have any other questions or concerns please feel free to post them. Cheers.
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