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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

File Upload Not Working

Having an issue with OSTicket v1.9.12. 

Can't seem to upload any kind of file when opening a ticket. This is only on IE11. Tested in Chrome and it works with no issues however I need this to work in IE11 as well. Some reading has led me to believe that this won't work in IE11 due to some compatibility issues with Java, but I figured I'd ask anyway.

When trying to upload a file I either get the hanging upload bar that never completes or the undefined400 error message.

Any help would be greatly appreciated.

Thank you.


  • 1.9.12 is quite old.  You might want to try upgrading to the current version for that branch (1.9.16) or to the current version (1.10.1 as of this writing).
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