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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Edit Templates

Hi osTicket Forum,

I was hoping to edit our "Authentication and Registration Templates & Pages" to be a bit more personal, and maybe include our logo.

Anyways, as you can see on the attached images, no luck! This behavior is also present in any of the "tooltip" question marks that are beside input fields as well; blank!image

OS: Ubuntu 16.04.3 LTS
Webserver: nginx version: nginx/1.10.3 (Ubuntu)
PHP: PHP 7.0.22-0ubuntu0.16.04.1 (cli) ( NTS )
osTicket: 1.10image

I just realized I can easily grab the details from the information page...


Thanks for your help!image


  • Webserver: nginx version: nginx/1.10.3 (Ubuntu)
    ^This is not a support webserver for osTicket.

    You will have to read through the nginx threads on github (and here) to figure out what configuration changes you will need to make to your nginx to make it work.
  • I figured lets play by the rules and put in a supported webserver.

    Installed it with Apache...good start!

  • Rookie mistake, thanks for your help.

    Feel free to close this one
  • Thanks for letting us know your all set.
    Rookie?  Nah it happens all the time.  osTicket can work with nginx but doesn't work out of the box and nginx requires some re-configuring to make it work.  

    Closing thread and marking resolved.
This discussion has been closed.