Home Wiki Blog Support Contact Us
› ›

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Fetch Multiple Email

tong2xtong2x
edited January 11 in General Discussions
is it possible to fetch from multiple email account, to be sent to
certain users and department.

I have tried the online demo only and the system allows 1 account to be fetch only
in admin-settings-mail

Comments

  • Micke1101Micke1101
    In the email you can specify what department it is for and then you could make a rule for new emails that have said department to do the assignment.
  • ntozierntozier
    Q: is it possible to fetch from multiple email account, to be sent to certain users and department.
    A: Certain departments: yes.  Certain users: maybe with a ticket filter.  I haven't tried.
  • tong2xtong2x
    thank you
  • ntozierntozier
    Very welcome.

    Should I mark this as resolved and close it?
  • tong2xtong2x
    hello, yes, please set resolved

    really nice, have already setup OSticket
    with 5 email fetch accounts
This discussion has been closed.