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[resolved] Deleting Knowledgebase Content

edited December 2017 in General Discussions

Hi all

I found no way for not allowing an agent to modify knowledgebase content. It seems reasonable that one agent should be responsible for putting up knowledgebase content and all others to use it. Now it seems that any agent can delete knowledgebase content and no control is offered to prevent this. Does anyone know a way?



  • Apologies for this post as this is in the Permissions tab of an agent.

    Case closed.

  • Marking as resolved and closing the thread. :)  Thanks for following up your post with what happened.  Hopefilly someone else will see this if they have the same issue.
This discussion has been closed.