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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Report Generate

edited December 2017 in General Discussions

1. I am new to OSTICKET. Please help me on how to generate report like

. Date wise
. Time wise
. Team wise

Graph showing empty

2. Where creating user and ticket is unlimited in free version


  • 1)
    I have heard a couple of times that the dashboard needs an overhaul and is not recommended.
    Maybe you want to try this commercial osticket plugin from @scottro which has a good reputation:

    2) I don't know exactly what you are asking.
    Maybe you want to know if osticket is really open source and if there are some limitations for user or ticket creation, do you asking this?

    Yes it is open source and there are no software limitations. The only limitation is the space and power of your server ;-)
    I only remember that people that are storing attachments in the database later switch to the filesystem plugin because when the database growths the access could slow down. 

    And I have heard from installations with a lots of agents who are accessing the system simultaneously can also slow down the access too. But I think this is normal. Bigger installations or environments need often special optimizations to avoid bottle necks.
  • Thank you so much for your reply. It really helped me a lot
  • You are welcome. Should of of the moderators close this thread?
  • yes sure please.  Thank you so much for your help
This discussion has been closed.