if someone send email , doesn't appear on OSticket
why ?
we only moved the script from one server to another
everything was fine
now it doesn't work
please help
You have not provided us enough information to assist you.
Are you seeing any errors in your php logs?
Server details (old)?
Server details (new)?
Have you setup cron on the new server?
Have you tested and re-entered your POP/IMAP password?
please excuse me , I think I resolved
You may want to post what your resolution was in case someone else runs into the same problem.