osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Filter tickets lead me to a strange message...
This is my first post here :)
I'm from France, working as webmaster and try today Osticket to see how this works :)
So, first, thanks to the dev team : the whole software is very simple to use and to manage : i have installed the last version (1,10), the french language, start to modify the form (translation) and add an additionnal field in ticket form (to have a filed "Spent time for the customer".
All works well and is very fast.
I have a little question today as somebody here should know what the message says on my screen :)
Logged as a "tech" in Osticket, i have the list of the tickets.
I want to filter the tickets shown. For this, i use the link "advanced" on the right of the search field. I get lists to allow me to select my filter.
My problem is : if i select any filter here and i click on "filter", a little shaking "popup" is shown on the screen with this text :
What do i do wrong ?