osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I have a conundrum, I have set osTicket to use SMTP for sending mails, and have an account (firstname.lastname@example.org) set up. When I do a test mail, mails from email@example.com to other email accounts on me.com e.g (firstname.lastname@example.org) delivers successfully, but mails to outside domain (let's use GMAIL as an example) gives the following:
Unable to email via php mail function:xxx@gmail
.com mail() returned failure
Can someone explain why the php mail function is still being used even after I have specified in Email--->settings--->Outgoing Email that the Default MTA should be email@example.com.
Thanks for your help.