Hi ntozier,
I've tried to attach a screenshot but a message come up Do I want to open or save UploadAttachment_1...json so I couldn't use this function.
I've just copied below the information tab data. As this is my first topic please let me know if you need any other information.
osTicket Versionv1.10.1 (9ae093d) — Up to date Web Server SoftwareApacheMySQL Version5.6.38PHP Version5.5.35PHP Extensionsgdlib Used for image manipulation and PDF printing imap Used for email fetching xml XML API xml-dom Used for HTML email processing json Improves performance creating and processing JSON mbstring Highly recommended for non western european language content phar Highly recommended for plugins and language packs intl Highly recommended for non western european language content fileinfo Used to detect file types for uploads APCu Improves overall performance Zend Opcache Improves overall performance PHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not working date.timezone UTC Database Information and UsageSchemasupport_osticket (localhost) Schema Signature98ad7d550c26ac44340350912296e673 Space Used9.09 MiBSpace for Attachments0.18 MiBTimezoneGMT (Interpreted as Europe/London)