osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] No email sent to client when new ticket created
When I created a new ticket, I can get the email notification to process the ticket, but client could not get the email. The email reponse also work fine for clients and agents, the problem only exitst in new email notification to client when they created new ticket.
I have checked all the setting according the the forum discussion, but still could not figure it out.
auto reponse have not disabled.
sTicket v1.10.1 (9ae093d) — Up to date