Odd, I've not seen them before however searching github does show they exist somewhere:https://github.com/osTicket/osTicket/blob/55dc25ace736baeaf224ee608cfabc0218022036/include/i18n/en_US/group.yamlThe roles I normally see look to be from here instead:https://github.com/osTicket/osTicket/blob/55dc25ace736baeaf224ee608cfabc0218022036/include/i18n/en_US/role.yamlSorry if this isn't a fix for you, hopefully, it helps you or someone else looking into it.