I don't know if this would be a bug or a feature request, but it would be great to be able to restrict the assignee list to the department members only, like on the ticket side of things. I am on version v1.10.1 (9ae093d).Thanks
Admin panel -> Agents -> Department -> Users Department.see "Ticket Assignment"
It's interesting, they actually have a feature that turns this on but i don't think it works. Agents > Departments > Ticket Assignment "Restrict ticket assignment to department members" from what testing I've done though i can't get it to actually work.
Actually we had this enabled for one of our departments, and I just shut it off because I found it annoying as hell since I have to assign tickets to specific people quite often.
So it does in fact work for you @[deleted] ? when i turn it on it still shows all of the other agents even if they're not in the department.
Then the ticket is not assigned to a department that its turned on for.,
So the restrict ticket assignment to department members work for tickets...it doesn't seem to work for tasks, at least for me.