Hi everybody,I've just noticed that when I delete a ticket (test ticket for example), it generates a new ticket a few minutes later. Any ideas why ?Thanks for your help!Os ticket Version : v1.10Franck.
Sounds like you have your fetched emails, set to do nothing, rather than moved or deleted.Admin Panel > Emails > > Fetched Emails settings
ok yes I got it, thank you for your quick reply.++