HiOn the tickets tab is a search box. My client wants to prevent users from accessing the advanced search option.Any hints on how to do this?Even a pointer to a php file and line number would be fine.I'll comment out the code.ThanksBrendon
Users do not have an advanced search option.
HiWe created 2 roles.Users with these roles see next to search.I can't see anything that turns this off for specific roles.ThanksBrendon
Role? Users do not have Roles. Agents (staff) have roles.
OK, my bad.I do not want agents to have access to Advanced search.ThanksBrendon
If it's just for tickets you can find the code that creates the advanced search box here: https://github.com/osTicket/osTicket/blob/55dc25ace736baeaf224ee608cfabc0218022036/include/staff/tickets.inc.php#L401-L431
Thanks for your help.