Good morning,if I open a ticket from SCP, no attachment arrives in the notice to the customer. How can I enable?Thanks
Admin Panel > Emails > Settings > Outgoing Email > AttachmentsCheck "Email attachments to the user"
Assuming v1.10, check:Admin panel -> Settings -> System -> Attachments storage and settings (bottom of screen)Is the attachment bigger than the allowed size?Is the configuration correct - if using external storage is it writable by the web server?
Check "Email attachments to the user" - ok but it does not workIs the attachment bigger than the allowed size? no 56kbIs the configuration correct - if using external storage is it writable by the web server? yes
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.I see no environment details on this thread.
I forgot to select the category when I created this post.
forgive me.Version 1.10.1