Hi,Im looking for a way to log the click (download) of an attachment, in ticket view. In admin->system, i have set logging to DEBUG. I have added the following code in ticket-view.inc.php but when i test it by clicking on an attachment in the ticket, i dont see any records in the log with title "File click", just the cronjobs and logins.<?php if(isset($_GET)){ george_logclick(); } function george_logclick(){ $ost->logDebug(_S('File Click'), sprintf(_S("%s logged in , clicked file %s"), $staff->getUserName(), $_SERVER, $handler . '?' . http_build_query($args))); //Debug. }?> RegardsGeorge