Yo,first of all thank you the devs of osticket for such an awesome system, although it's not perfect, but hey who is , already a big shoutout to them.Well, i think i found a bug, so we have no teams, but if a user wants to assign a ticket to a team while there exists no team, all agents are shown in the dropbox, this is not correct, as if we would assign it to a user only the users of the department would be shown, tested it with a team and that it shows only that team , no agents.soNo teams exists ;Assign to team --> all agents are shown that exists in osticket (not correct, no teams and no users should be shown)Assign to user --> users of department to which ticket is part of are shown (correct) A team exists :Assign to team --> only teams are shown, no agents (correct)Assign to user --> users of department to which ticket is part of are shown (correct) grtz