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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Debug file in osTicket-v1.10.1

Good afternoon, I would like to know if it is possible to debug a specific php file within this project. I have tried with the following forms:

<? php
ini_set ('display_errors', 'On');
error_reporting (E_ALL);

<? php
ini_set ('display_errors', 'On');
error_reporting (E_ALL | E_STRICT);

<? php
ini_set ('display_errors', 'On');
error_reporting (E_ALL);

and none works.

NOTE: See attached image with the details of the generated error, when exporting closed tickets. This happens if the number of records in the result is greater than 6,300 when it is lower, it works correctly but it exports half of the records that exist in the result.


  • Attached image with detail of the error.
  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    no environment details.
    no instructions to replicate or description of what you are trying to do.

    Traditionally PHP decides where it logs its errors via the PHP.ini file.
    This can be over ridden depending on webservers configuration using PHP's ini_set().

    If there is an osTicket related PHP error then the error is in your PHP error log (unless disabled), your combined [Apache] error log (unless disabled), in the osTicket syslog, or

    Most of the time every PHP error includes the file that generated the error and what function and/or line the error occurred on.
  • @ntozier this can also proceed to close.
This discussion has been closed.