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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Dropdown menu for changing the priority

Is it possible to add dropdown menu to Post Reply section of ticket for changing the priority of a ticket without edit it in exactly the same way as Ticket Status drop-down menu is done?



  • Possible?  Yes.  You would not be able to so via the UI and would have to edit the core files to achieve this.
  • @ntozier, thank you for reply!

    Does anybody have this modification and is willing to share it?

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