Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

attachment not being attached intermittently

Hi guys, 
I got some users complain that they attached the attachment and it is not attached when they post. But it just happens to them intermittently . I dont know how to tract and check . Can someone shine the light on it . The osticket version is v1.10.1.

Thanks
James

Comments

  • Hi,

    same here.
  • I've seen this before, only rarely however.

    Something I tried to which seems to have helped a little to ensure the time between mailchecks is kept to at least 5 mins.  Having the system check email again before the one finished is bound to cause some sort of trouble.

    Someone mentioned a fix they have found to work for them, it is the currently the last post mentioned in this issue on github: https://github.com/osTicket/osTicket/issues/4011
Sign In or Register to comment.