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osTicket .PDF header/footer time one hour back (DST ?)

Hi everyone,

I'm having a small issue with the pdf header / footer time which is one hour back than the correct time.
Ticket time, created, claimed ecc. is correct, this seems to apply to the pdf export only. (Maybe not respecting DST Daylight saving time?)

Does anyone know where I can further troubleshoot this?

For the screenshots below the correct time should be around 10:00 CET – Central European Time

PDF Header / Footer:
image

osTicket info:
Correct time zone: CET
image

osTicket user settings:
Correct time zone: Rome
image

osTicket global settings:
Correct time zone: Rome
image

CentOS server settings (updated picture -> correct time ~11:30 CET):
Correct time zone: Rome
image

MariaDB server settings:
We never do anything in MariaDB regarding time zones, using the system time works for other applications.
image

PHP settings:
Correct time zone: Rome
image





Comments

  • edited March 2
    Update:

    So  basically the pdf export uses UTC?
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