Hello and thank you for your feedback.Your good software is running smoothly in Nginx since a couple of years, so we have nothing to complain about nginx integration, because Osticket is running under Nginx in our production environment without any problem.My only concern is now just how to PULL OUT those files from the current Linux machine in production and move them to a Windows 2012 R2 virtual server (Hyper-V) + IIS + MariaDB + PhP.That's why my other question was: in order to move out those files, can i just delete stalled symlinks when copying from the source host files that must be migrates to the destination host?Once the DB and the installation files will be successfully migrated, we will address other potential concern like enabling decryption of the attachments, restore LDAP authentication and upgrading v1.10 to v1.10.1, but first of all I need to restore the current production environment on the new virtual host under If you confirm that I can get rid of any symbolic link giving problems to the file transfer, I will proceed moving the files and the DB to the new host.Thanks again.