It looks like you're new here. If you want to get involved, click one of these buttons!
ntozier;37134 said:And did you follow the instructions on that screen?
ntozier;37176 said: What?I see two problems.1. your php does not appear to have permission to write session information. (This is probably a PHP configuration issue)2. osTicket is telling you to rename the sample config file (and ensure that the system can write to it) and click continue.I'm not sure what you are trying to relay with your response, but both of those things need to be fixed before you continue.
ntozier;37188 said:I would show that php error to your hosting provider.Also you do know that 1.7ST is out right?
ntozier;37232 said:So you have upgraded and are no longer experiencing this issue?