Hi dudes,We found a bug in the dashboard, we are using different languages and in the dashboard we got always the same name of the services, the values for the open and assigned tickets are correct.We found that the reason to solve this was in the class.report.php, around line 188 you were using dept__id instead of dept_id , by changing this the dashboard works correctlyChanged code in class.report.php : switch ($group) { case 'dept': $headers = array(__('Department')); $header = function($row) { return Dept:($row, $row); }; $pk = 'dept_id'; $stats = $stats ->filter(array('dept_id__in' => $thisstaff->getDepts())) ->values('dept_id', 'dept__name'); $times = $times ->filter(array('dept_id__in' => $thisstaff->getDepts())) ->values('dept_id'); break;grts Tom