Hello,I have installed version 10 and I have a problem. Although I marked the option "Hide the name of the agent in the answers" the user still sees the name of the agent that answers the ticket.
What should I do?
Thank you
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.There is no such things as "version 10"