Hi The system updated me to 1.10 and now we are not getting support ticket email of any kind. Our clients, however, do get the mail when they create and we update or close it.I have checked all setting and can not find an issue, I have to taken my PHP from 7 down to 5.6 and hasn't worked. The issue is when we have new contacts made by any of the support forms we are getting no notification at all Current PHP version: 5.6http://support.cardiacsafe.com.au/