hi everyone,as described in the discussion title, I can create a department and set the "private" flag, Here is my configuration:Server InformationosTicket Versionv1.10.1 (9ae093d) — Up to dateWeb Server Softwarenginx/1.10.3MySQL Version5.7.21PHP Version7.0.22-0ubuntu0.16.04.1and in attachment you can find the images with:- department private flag raised- department list (Administrators is set as private)- customer portal, where Adiministrators is visible despite its private flag.I tried to create another private empty department (so with no agents assign) and also this one is present in customer portalIt seems to me that the "private" flag does not hide the group to customer.Any help will be appreciated,thanks in advance,enrico