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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

v1.10 mass closing tickets.

v1.10 mass closing tickets. In the updated version I can no longer close multiple tickets at once AND choose DO NOT EMAIL REPLY. Is there a way to do this? 


  • Huh?

    Tick the ones that you want to close.
    Click Change Status.
    Select Closed.
    Click Close.

    result: closes all the tickets you selected, does not email user.
  • I always wondered if it emailed the user or not, lol.  Is it the same when you Resolve multiple tickets?
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