Hi Guys,I've managed to previously remove the white space shown under 'Full Name' on the Open a New Ticket page.I'm setting up a new instance of osTicket and can't recall what I had to do.. and searching for the answer hasn't been successful.I believe it's the extra </br> in this text "<br /><em style="color;display-block"><br />".Where can I modify this?<td colspan="2" style="padding-top;"> <label for="8a9802df6a307699"><span class="required"> Full Name <span class="error">*</span> </span> <br /><em style="color;display-block"><br /></em> <br/> <input type="text" id="_8a9802df6a307699" size="40" maxlength="64" placeholder="Enter Full Name (e.g. John Smith)" name="8a9802df6a307699" value=""/> </label> </td>