osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Email Alert and Notification Frequency
Is there a way that I can schedule osTicket to send out an email notification daily for tickets that are not assigned to an agent? I would also like to do this for tickets that are past the SLA. In summary, how to I change the email alerts and notification frequencies?
Operating System: Windows Server 2016