Hi Ntozier,osTicket v1.10.1PHP v5.6.31Staff side of the UIIIS 10 running on Windows Server 2017I am working on extending osTicket so that hyperlinks can control Microsoft Nav Dynamics, our customers have a number in the form of C000000. This number is then searched for within Microsoft Navision nav with the following link:<a href="DynamicsNAV://///runpage?page=21&$filter='No.'%20IS%20'C000160'" target="_self">Navision</a>The C number is generated using a variable from the organizational details, however when the link is generated inside of osTicket the browser is changing the dollar sign to %24. As you can see below, I've got the link generated as text then the link.I've highlighted where osTicket is making the change and redacted server addresses. I've run this same code outside of osTicket utilizing a dummy C# and the dollar sign remains. It's only when the code is inside of the osTicket system that this does not work. I have a feeling it is due to osTicket forcing a character set, any direction on how to fix this would be greatly appreciated. Thanks, Tom