I can not attach the sreen shot but here is an example of my case.
https://www.google.com/search?q=osticket+1.10+closed+tickets&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjkkLfX9r7bAhUlIsAKHfgaBBcQ_AUICigB&biw=1728&bih=886#imgrc=RZ3ntA9Q13R7DM:&spf=1528284303396
The example shows blank ticket.
All my closed tickets , didn't have any content apart from user details & ticket info.I have no php error log