hi everybody...I was wondering: is there a way to create a custom list in wich every item once it is picked during the ticket creation deteles itself from the list ?Im using osticket to assign field tasks to my technicians and from time to time they need to install equipments in the clients facilities, and because osticket doesnt have any inventory plugin whatsoever (with the exemption of this: https://github.com/poctob/OSTEquipmentPlugin/wiki (wich is no longer being developed and doesnt have compatibility with version 1.10) i have a secondary application made it in PHP/MySQL to manage the inventory of those equipments. So i was thinking two things:1.- Is there a workaround to do a simple substraction from a custom list ?2.- Is there a way to insert a custom form during the ticket creation that reads data from an external DB instead of osticket ?. The idea here is that the form array show only the availables units to the agent and at the same time perform a substraction from the inventory database for each selected equipment during the ticket creation.thanks in advance.