Where did 'Release' (unassign) go in 1.7ST?
Do we need to create a mod to bring this feature back? Any reason why 'release' is missing from 1.7 ST?
Thanks in advance,
MS
Go to an assigned ticket.
click on the down arrow to the right of "more".
click on "Release (unassign) Ticket".
Go to an assigned ticket. click on the down arrow to the right of "more".click on "Release (unassign) Ticket".
Thank you but I have only 1 option there - Ban Email. I am admin in admin group with all access to everything - is there something I am missing? I will peek at the code.
Thank you but I have only 1 option there - Ban Email. I am admin in admin group with all access to everything - is there something I am missing? I will peek at the code. MS
Simple answer. The code says you must be the manager of the dept to use the other options. Make sense I guess if you assign a manager - which I didn't.
You beat me to it. I was just about to say pretty much the same thing.