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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Knowledge base only for registered users and public registration disabled ?

Hello,

I opened a osTicket support for my "customers". This Helpdesk is only accessible to them after login. 
I create manually an account for each of them, and I don't want to allow people to register an account by themselves. 

I would like to setup a knowledge base but I would like to show this knowledge base only to registered users **after** their login. 
I don't want to allow people to see knowledge base & articles (even the article titles) without login.

But it seems that I cannot simultaneously restrict visibility & access to the knowledge base to logged users only AND disable public registration (restrict user add to agents only).

Am I right ? This would be really annoying for me because I really want to have control on who can or cannot login to my Helpdesk and create a ticket or read knowledge base...

How can I achieve this ?? 

Many thanks in advance ! 

T. 

Comments

  • Anyone to help me restricting knowlegdebase only to registered users without allowing public registration ? Many thanks in advance for your help....
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