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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

adding info at bottom of tickets.php

I want to display some database (not osticket dbase) info at bottom of tickets.php.  What's the best approach to do this? Which webpages, other than tickets.php, will I need to edit?

Comments

  • You mean something like this?
    http://tmib.net/add-client-side-open-ticket-list-osticket-110

    But with other information from another db?
  • Other info from another db.

    I'll spend time looking at code and see what I can use.  Thanks for the link.
  • Very welcome.
  • Looks like I can adjust ticket-view.inc.php to add info.

    However, I've run into a problem in connecting to a different dbase.  Can't get the error to display on page.

    Any advice or previous postings that addresses connecting to different dbase and displaying results?
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