Hi,How to setup cron.php on a schedule? I use osTicket Version 1.10.1-0121 on an synology server.My osTicket does not fetch email automatically. I need to login and click on admin panel then back to ticket to get new tickets.see my email settings hereThanks a lot.--------http://forum.osticket.com/d/discussion//resolved-email-fetching-not-workingIt sounds like you are going to need to setup cron.php on a schedule. "Fetch on auto-cron" is used if your not or cannot run cron.php on a schedule.--------...\include\cli\modules\cron.php<?phpclass CronManager extends Module { var $prologue = 'CLI cron manager for osTicket'; var $arguments = array( 'action' => array( 'help' => 'Action to be performed', 'options' => array( 'fetch' => 'Fetch email', 'search' => 'Build search index' ), ), ); function run($args, $options) { Bootstrap:(); $ost = osTicket:(); switch (strtolower($args)) { case 'fetch': Cron:(); break; case 'search': $ost->searcher->backend->IndexOldStuff(); break; } }}Module:('cron', 'CronManager');?>