osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Confirmation for send emails
i am searching for some possibility to confirm that emails where send to the customers.
If you use outlook you could check a box called "transmission confirmation" (hope thats translated right).
We have from time to time customers saying: i did not get any email from you...
Is there a workaroud for this?
Thanks for your answers!