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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Confirmation for send emails

hi,

i am searching for some possibility to confirm that emails where send to the customers.

If you use outlook you could check a box called "transmission confirmation" (hope thats translated right).

We have from time to time customers saying: i did not get any email from you...

Is there a workaroud for this?

Thanks for your answers!

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